“We use AI to find the needles in the needle stack. These systems produce massive amounts of data and metrics, and we want to see what’s correlated with a specific event in time or utilization of a system,” Bittner says. “We want to see all the bits and pieces of the system that are affected in that same point in time. We use the AI to get the people building product diagnostics very quickly.”
Bittner sees the promise of technology, but understands deeply the frustration her peers feel when the technology they build fails, especially when that technology is solving massive problems for cities, businesses, and real people.
“Technology holds such a promise for so many, and it’s our entire world. We’re surrounded by technology every day and when the promise fails it can be frustrating and profoundly expensive for many people,” she says. “Being part of a passionate group of people delivering technology to other companies and seeing the trust, hope, and the promise of technology fulfilled, actually being able to help them deliver flawlessly is an incredibly engaging place to be.”
Last year RUNWITHIT Synthetics was recognized as a Manning Innovation Award nominee for their work with six Edmonton-based clients. The nomination is a testament not only to the technical achievement of their product, but also to the company’s ongoing commitment to improving the lives of Canadians and others around the world with their commercialized innovations. In 2018, their synthetics put in over 4.2 trillion hours on systems leading the world for clients including INVIDI/AT&T.
The next time you are concerned about the security of your information when you use online banking technology, wonder who is informing the design of energy systems to reduce carbon emissions in smart cities, and consider how A.I. is understood in medical devices — think of Bittner and her team, who are taking their synthetics global, finding limitless opportunities to apply their modified Delorean to solve problems before the future arrives.