Training

Customer Service from the Inside Out!

In the spirit of promoting hospitality and exceptional customer service in Greater Edmonton, the You’re Welcome Edmonton Program is proud to debut its second phase centered around providing your frontline staff with the tools they need to offer the outstanding customer experience that our city is known for.

A Great Opportunity for Frontline Customer Service Training!!

You're Welcome Edmonton is proud to present "Making the Commitment: Customer Service from the Inside Out" to you and your frontline staff. This hands-on, interactive course represents the second phase of the You're Welcome Edmonton program, which is intended to provide affordable, high-quality customer service training to the industry.

The next session will take place Wednesday, February 17, 2010 from 8:00 a.m. to 4:30 p.m. at the World Trade Centre Edmonton with Nova Robinson as the Trainer.

Next Session

DATE:

Wednesday, February 17, 2010

LOCATION:

3rd Floor, World Trade Centre

9990 Jasper Avenue

Edmonton, AB

T5J 1P7

TIME:

8:00 am – 4:30 pm

COST:

$105.00 (+ GST) per person

**Coffee and teas will be served – please be sure to bring a lunch **

Contact Lmiddaugh@edmonton.com to register

Upcoming Frontline Training Dates

• Wednesday, May 26, 2010